The cake had an image I had selected from your website. Giant Eagle - Apps on Google Play Your loosing your customer base. I even ask someone to get one out for me but they would not. It's a stupid idea to stop the weekly mailers. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Can the consumer advise which location she is referencing? this item is currently being modified/updated by the task: derive . Hello this email is in regard's to a employee who blatantly dug his fingers into a pack of Nestle pumpkin spice cookies I purchased on 10/01/22. Most customers were really nice and then there were some that you just lose faith in humanity from. More or less told tough. On pick up on Dec17 prices increased. Tip for consumers:Provide customer satisfaction and a smile. Table of Contents show. Giant Eagle, Inc. Diesel Mechanic Review: It was a job to perform For the price I paid, I am very disappointed in the quality. I have a problem with Heather at the market district location in waterworks mall, I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, Store at 2801 n. High st. street. i contacted customer service but they refuse to do anything since the advantage card is in my son in law's name. i recently shopped at the local giant eagle for groceries. The store is in Brooklyn ohio. Ok ..i put the items back in the cart ,told him he was being very rude and i didnt want the things anymore! Put prices on product instead of bar code or make sure bar code is right. Giant Eagle, Inc. Giant Eagle Pharmacy offers consumers convenient options when it comes to filling and refilling prescriptions and specialty pharmacy needs. Branch address 1300 Country Club Road, Monongahela, PA, 15063, US. Giant Eagle, Inc. Employee Reviews in Freedom, PA - Indeed She rudely told me to re-up order my food and wait in line again. Wide selection of produce, meat and general grocery products. 1. One of the best Retail business at 3841 S Hamilton Rd, Groveport OH, 43125 United States. I gave this store a lot of business - Never Again! You're always welcome here Even giant eagle employee get all the brake getgo employee do not have people to cover all the brakes from other stores. And having them in the store? Oh and by the way, they have been shopping there under the same circumstance s for the last 3 months! Your Rochester bakery dept ruined my 6year old sons birthday and the disappointment and cries that came from him when I told him he wasnt going to get the cake he picked out. Your bakery dept crushed my 6 years whole birthday for that I will never buy from your establishments again, picked up ordered cake on April 23 2022 very disappointing they did the digital print cake split down middle before getting home writing was very sloppy and half was done in cursive and half done in print for what is being charged for these cakes there should be a little more time put in to them i use to love getting my cakes from here but now i will be looking else where from them. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Thank you. So, off to Rite Aide i go! It always smells bad. No, it is too hard for them to comprehend. DOWNLOAD OPTIONS download 1 file . If I had of known that it was spayed on a piece of paper (edible or not) I would have NEVER ordered it. Tell us what you think about Giant Eagle, Market District, GetGo, Giant Eagle Pharmacy or Curbside Pickup & Delivery and we'll give you free perks! I always pump 30 gallons of fuel (their limit for a perks redemption). If I had a life or death required medication, I would be dead already unless I took additional action and went to a hospital, why you ask, because they don't bother authorizing anything. They kicked my special needs 3 year old grandaughter out for not wearing a mask! I have reviewed the response made by the business in reference to complaint ID ********* and have determined that this does not resolve my complaint. How do I get to use my car was pass now that I lost the sticker before I was able to put it on the windshield, cashier tried to fight my husband in from of the people, Read full review of Giant Eagle and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Here are 20 things you might not know about Giant Eagle. At Giant Eagle, our Refrigeration Technicians are at the heart of keeping every supermarket, GetGo and warehouse running smoothly and coolly by ensuring the HVAC, food and beverage equipment, soda machines, and so many other pieces of equipment are running efficiently. She had already rung up half of my groceries before I noticedI went home and wiped down each food item with sanitizing cloths then soap and water. I was charged for this, but when I arrived I asked the curbside delivery driver to take them off my bill. This is certainly an attempt to get people to switch to the new MyPerks program. Service 17 Value 15 Shipping 7 Returns 9 Quality 13 I have 3 children ,2 of which are very sick . His hair looks like it hasn't been washed out combed in MONTHS. Phone number +1 724-258-5011. Second, the hot mocha was not hot in the slightest, but the issue was the iced coffee. Category Food & Beverages. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Other store selling Folgers 30 ounce classic medium coffee for $5.99-$7.59, giant eagle price $10.29. They run out of stuff and are not "authorized" to go replenish an item to make the customer happy. The company even offers refills for pet medication. The other guy behind counter was rude also. I have already stopped shopping here except for a quick stop because the prices are so high but i guess the money i spent in overpricing i can spend a little of that and make the extra 3 mile trip to Shop-n-Save. Giant Eagle, (store #4029). Giant Eagle 2840 Washington Rd, Canonsburg, 38 Complaints and Reviews Ripoff Report on: Giant Eagle - Giant eagle metabank visa paypower prepaid card vermilion ohio. I did so and spoke with 3 representatives and opened up a case. You know that the wheelchair is dangerous, and yet you still allow your mother to sit in it. Unfortunately, I collect s.S. My 18 year old daughter was with me and we went into the liquor part of the store to get vodka because my 26 year old niece likes vodka. 54% of Giant Eagle employees are women, while 46% are men. I was mentioning to the woman that was waiting on me of the experience and this Morgan came out of nowhere and was very direct and very nasty and said yes, and pointed to the employees in the pharmacy and was going on like this is all we have etc. I fought over the phone and through email for 2 weeks, when I asked for a refund. When I scratched off the gray box covering the pin to make an online purchase, part of the pin was missing, making the card unusable. Extremely poor customer service at #43 township of pine market district. I'll have to find another establishment for my future meat needs. When someone calmly goes to customer service to clarify a display sign promoting buying three cokes and getting two free and is rudely informed she's wrong in spite of the signage and then is told, "I'm done with you!," in front of other employees and customers, you cant get any lower. Policies | Giant Eagle This complaint was posted by a verified customer. Thank you. BBB Business Profiles generally cover a three-year reporting period. Customer Reviews. Friday, august 26 i noticed tyson chicken tenders regularly $ 7.49 a bag for$ 5.99i picked one up and proceeded to checkout. Need a loyalty card to self check out Recent Google Reviews. My desired outcome would be a refund, but since I don't have the receipt, that probably isn't possible. I sent the main manager Adrian A**** an email with the transaction history of my card. My family member luckily get only one 15 minus brake a day! At this point I have spent way too much time with them without a resolution to this problem. This issue will most likely cause me to switch pharmacies and make sure my family and I never to use giant eagle pharmacy due to the lack of friendly customer service and constant stocking issues. ***** *******. Giant Eagle Maintenance and Repair Service Level Requirements Supplier Code of Conduct Customers Privacy Policy Terms of Use Notice of Pharmacy Privacy Practices Digital Millennium Copyright Act UPDATE: March 10, 2022 This is not the 1st time this has happened to me. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and to go bankrupt. Submit Call Comment; Contact; Support; Blog; Press; Carriers ; Sign Up / Login; Search Results for Giant Eagle Pharmacy. Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. Procedure is simple and painless and the staff is ALWAYS pleasant. Nothing. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! Thank you for your time. Would never buy them again. I did in multiple. Featured Giant Eagle complaints Giant Eagle - Cooked chicken I ordered 2- (100 piece cooked chicken)for a post funeral family & friends gathering or repass. No one has called me yet. Our Benefits | Giant Eagle Careers I feel that Giant Eagle store location 3663 needs to do something about one of they're employee by the name Joshua Smith and his hygiene.He has a horrible distinctive odor CONSTANTLY coming from his body not to mention his hair grooming is horrible as well. Giant Eagle comment. Shed light on the availability of medication needs brought to someones attention. Maybe Pittsburgh City Council can wake you up. Claim it and get a lot of features. You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. Category Food & Beverages. Regina Zajac, [protected] [protected]@zoominternet.net. For that, Im lucky! It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup & Delivery. Complaints: Don't catch until I get home. If I got a dollar for every entitled customer I had to shop for I'd probably be as rich as Jeff Bezos. Giant Eagle Grocery - CentralPercentum GetGo. I realize that's how it works. My family work there. Why stop with ads in the mail? Working hours Thu 6:00 am - 10:00 pm Tue 6:00 am - 10:00 pm Wed 6:00 am - 10:00 pm . Never had such a bad experience before. This person/manager told me I had to go stand in the line, I asked her why she was not checking people out she said she was not a cashier. I did. Hello, Customer Reviews are not used in the calculation of BBB Rating, i called giant eagle today at 1pm i asked to fill my meds, he called back and left a message and stated only one could not be refilled, and that they must call my doctor, however when i arrived to pick up my meds, they only had one ready, i stated where is my vitamin b vitamin d, metropol and my blood pressure meds, i went back and forth with them and Phil and Annie are telling me that i have not filled any of my medication since January 22, 22, i advised them that i have filled with then for 15 years and i have always filled my meds every 30 days, they told me i was lying, i then begin recording them, then she finally says you filled in 10/22, i said okay i received a 90 day supply, however all my scripts per them had expired, so why did they not reach out to my doctor to renew my meds, the pharmacy tells me the only way she can find my meds is if I have the rx number and can i look for it, i said that's not my job, i said can you give me a couple of pills because my blood pressure is high and i do not feel well, she refused to give me a couple of my blood pressure meds, I said to Annie this could prevent me from having a stroke or heart attack and she refused. UPDATE: I went to Giant Eagle in Washington Pa for vaccines. Working for curbside sucked. (******* ****** **************. I like the milk and meat being fresh but I gave two stars because 1. they sell off brands, you cannot find (for instance) brand name saltines. Although I very much appreciate a wheelchair that I can put my mother in (the only way she can shop) it has become dangerous. This is the email I received 12/14/22: Our only son was born @ Magee Womens Hospital in Pittsburg . Let me tell you my bad experience with the Giant Eagle Pharmacy on 1250 North Hamilton, Gahanna, Ohio. Country fried steak & eggs were. Share your photos and videos with others to prove the truth of your words. All the time. Search Results for Giant Eagle Pharmacy - everycaller.com It was 445 pm today and the sub sandwich area was not closing or anything I see lazy employees! She said yes they are closed, the drive thru and that she didn't know why people didn't realize they were closed since they sign was up there. Shed light on the availability of medication needs brought to someones attention. Harrassing Women: Giant Eagle Greenfield Complaints: Confessions of a young female cashier in Distress Pittsburgh, Pennsylvania. I don't know what was up her skirt today but it was totally uncalled for. At the main street extension getgo, we had stopped to get some coffees on the way coming home from college. We have had many cakes from Giant Eagle and never had a problem like this. I'm frustrated. And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission!UPDATE:Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. Why I constantly continue have this on going issue with this pharmacy has be baffled? I took the paper back to Giant Eagle the next day and they told me that it was an edible image on the cake. We have researched this matter and added thecoupon to the consumers advantage card. This is a very serious issue. Very abrasive. Made formal complaint with Customer Care. Working at Giant Eagle, Inc.: 4,213 Latest Reviews | Indeed.com Why is Giant Eagle pretending to care about their employees or customers when they refuse to have a sit down on how they threat us. This pharmacist at Giant Eagle on S Hamilton Rd in Groveport, Ohio is rude, arrogant and looks like a bumb with this disgusting looking so called beard, if thats what you call it. I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. If y'all know what store this is then you know what goes on there. I went today 6-2-2021, asked for short ribs. My mother purchased a $125 Lyft Gift Card at Giant Eagle Store #45. With the renovation that has taken place at the Rochester location (I don't mind utilizing the self check out) however, the staff are left to stand around and talk. 5.0. Depending on your role and location, you might qualify for all or some of the following benefits. Explore an interactive map with places nearby. i had over one dollar on the advantage card for fuel perks for gas. Ripoff Report | Giant Eagle Review - Vermilion, Ohio - Giant eagle I'm not expecting any compensation because I cannot provide the evidence, but I did want you to know about my disappointment. Well guide you through the process. Can you imagine what I think you can do with this lousy idea?! last year using the same card the gas pump charged me for premium gas when i pushed the button for regular. Unfortunately, I am no longer in possession of my receipt, so I cannot provide any additional information. You will lose me and many others who despise having to use pc, etc to see your weekly special info. Gain trust and grow your business with customer reviews. When I got to the store, the young man took my card in and re-ran it for payment. In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. i shop at giant eagle here in mayfield heights then have to go to heinens just to buy the milk for my wife! I said I would write to Ms. Laura Karet about this. So I did this time. I just came back to Giant pharmacy after being with CVS. Look at your competition! I hard getgo higher up boss dont care give 2 unpaid 15minuts brake and 30minuts lunch. cashier tried to fight my husband in from of the people, Extremely poor customer service at #43 township of pine market district, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. It was a gift for a friend who's car had been taken to the repair shop for an indefinite period of time. I let her know I have health issues so can't wear one. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. What ever you feel is right. I have proof in black-and-white. The service has always been rude, but now they have become even worse. Not a good look for Giant Eagle. ALDI BEATS THE PANTS OF YOUR STORE PRICES AND SERVICE! WHY would you allow such a sick person to work and spread germs to your customers???? That's right I said, "wanted to fight" me, a customer for wanting to receive needles when I get my medication. The next best thing would be some sort of response just so I know you are aware of my issue. Rude staff You can call Giant Eagle's customer service phone number at (800) 553-2324 and you can email their corporate office at [email protected]. I know it is only one customer for giant eagle in Western PA so it doesnt matter to Giant Eagle but I am going to stop shopping at their stores all together. Accordingly to the app, my cards had $100, but when I went to use them the cashier told me that they were of a zero balance. Flu shots are only available from 10a-6p. Please look into this matter because I am not alone on this issue, and this is why many of your customers shop at Giant Eagle. I never seem to have this problem at Walmart, Dollar General, Kroger or any other place I do self checkout. Desired outcome: Getgo employee do not have lunch break in 2 years. Giant Eagle Reviews based on similar designations 4.0 Senior Analyst (2) 2.8 Analyst (2) 5.0 Operations Analyst (1) 2.0 Sourcing Analyst (1) 4.0 Cashier (1) Senior Analyst in Bangalore Rural, Karnataka 4.0 posted on 02 Aug 2022 Likes Work life balance Sorted work Dislikes Monotonous work Work Details Work policy: 2 days/week from office It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup. Claim your listing for free to respond to reviews, update your profile and manage your listing. Giant Eagle reviews & complaints. They are not the only game in town. She's aware of the conversation. This Giant Eagle is in Blacklick Ohio on E. Broad. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Every time we try calling to get scrips refilled encluding many times in the past as well as yesterday and this morning I haven't been able to get anyone on the phone . I know it's hard to find workers but I'd rather stand in a long line with a WELL worker than get SICK! December 29, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106RE: Complaint ID ********This letter is in response to the complaint submitted by ***** ****** to the BetterBusiness Bureau regarding their experience at the Grove City Giant Eagle located at2173 Stringtown Road Grove City, OH 43123. When we cut into the cake that evening and served several pieces, people where complaining that they where eating a piece of what looked to be paper. You sure have your priorities straight. It goes against our guidelines to offer incentives for reviews. BBB is here to help. Online order website shuts you down from making any changes long before the order is being shopped. We pulled up behind a car and waited 20 minutes! Claim it and get a lot of features. We would like to show you a description here but the site won't allow us. Columbus ,ohio. The average employee at Giant Eagle makes $27,418 per year. Giant Eagle Employee Reviews | Comparably Giant Eagle - car wash I paid for a SHOWROOM car wash and parts of my car weren't even touched! I never recieved them, yet I was still charged for ordering them. Giant Eagle's Customer Service is despicable! Giant Eagle has 37,000 employees. That they deliberately don't care to abide by the ADA law, or the Civil Rights Act of 1967. Local grocery store in north eastern US. I have been contacting them for several days now, and I feel like theyre giving me the runaround. I can not reply to emails. because most of these people are the same ones that don't wear a mask in public and are just using COVID an excuse to be lazy and be an $#*! It was never added on. I and others I've seen pick up the paper bags and the handles tear; bag falls. Ive had two separate incidents where I was told the shipment would be in 3 days from the day my prescription was received by this pharmacy and what day I was to come back to pick it up. Giant Eagle is the business that sold me the defective gift card. Giant Eagle and Toronto-based Flashfood launched the program at 34 locations in 2021. so seems frustrated and CHASTIZINGLY told me he would have to void everthing and start over and was rude! Pay for this replacement part that your car wash broke. I was almost attacked by the store manager in Vermilion Ohio she came running out from behind the manager counter and screamed put a mask on, which I was putting on as she came running at me, she is very lucky I didn't clock her, will never go to that store again, switching all my prescriptions to have my insurance company mail them to me, they have the worst costumer service I have ever seen. Giant Eagle Company. Total waste of nearly $10. They said the move has diverted 350,000 pounds of food from reaching landfills about 130,000 meals. So I have called repeatedly and was told the discount would be added, but it never has been. Complaint about Giant Food Stores? File now, we help resolve it! I will not shop at this store again and will encourage others to not shop here as well. 2412 customer reviews of Giant Eagle. I do not like going to this Giant Eagle! (419) 843-7296 182.32 mile. So I am out $200, no refund and my cards have been mysteriously used. they had no problem refunding my fuel perks then. Even the cheapest of car wash. For those that need immediate medicine like insulin or inhalers for lung issues, it's a matter of life or death. Giant Eagle expands discounts to products nearing 'best-by' date to Other customers heard this and couldn't believe it either. Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. No printer or internet. Thank-you; Sincerely Rosemary Hiler. I've been shopping here for years, and it's a typical grocery store with an infuriatingly long line at the Pharmacy. So they keep putting out thinking it's fixed. I through away the bananas and food that shouldn't be wiped off. I am one of you best patrons; I spend hundreds and hundreds of Dollars at Giant Eagle. I got a scratch off and wanted to cash it in the guy behind counter said to scan it on the machine and bring paper to him that was no problem. Giant Eagle Reviews | Read Customer Service Reviews of gianteagle.com The people are wonderful & very helpful! Giant Eagle Grocery - Central Percentum Giant Eagle. Outrageous. Store associates think that they own the grocery world. Franks Restaurant Hudson Fl | giant eagle erie pa yorktown An item had part of the label ripped off of it which had the bar code on it. Please update the website to indicate when a service is not available during regular business hours. I was contacted by giant Eagle later that day saying there was a problem with my payment and to bring my card with me when I pick up my order up. The remaining 30% were constructive reviews with the goal of helping Giant Eagle improve their work culture. Since this card was purchased from a 3rd party store/website not affiliated with us, we're not able to assist. A guy with a strange accent was very rude and started to yell at me. Giant Eagle released a new "myperks" program that simplifies the way you earn and redeem perks. Please update the website to indicate when a service is not available during regular business hours. It's more of an inconvenience than a convenience. January 31, 2023Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********, This letter is in response to the complaint submitted by *** **** *****regarding not receiving, $15.00 in earned coupons from the pharmacy. Management was okay in the beginning then it slowly deteriorated, into a $#*! Giant Eagle Columbus - Hilliard, 6700 Hayden Run Rd (Reviews, address Not even sure it was USDA Choice. The Giant Eagle Pharmacy - specifically in New Castle, PA on Butler does not consider the patients health or wellbeing. I will NEVER walk in a Giant Eagle again! Giant Eagle reviews & complaints. Giant Eagle Grocery Store Hours and Location info near Indianapolis. Giant Eagle has been on the forefront of everything from racial profiling to falsely accusing shoppers of shoplifting. I have made 3 complaints to your service department about the condition of your in store wheelchair. Giant Eagle was first founded in 1918, by three families - Goldstein, Porter, and Chait. Now if they didn't want something substituted or out of stocked then don't $#*! I waited the 3 days, went back to the store to pick it up and was told it still did not arrive. This is actually about an experience my mother had with Giant Eagle. File a complaint. they would not take my refund of just a couple od things because it was a online/delivery order and the customer service desk told me they cant do my refund cuz they dont do those! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The clerk then refused to let me buy the vodka stating that she had to card my daughter because we walked in together and discussed the purchase. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. On Friday 8/12/22 I went to Giant Eagle on Broadview Rd in Parma Ohio to get some things for a family party. Is this your company? Giant Eagle refused and told me to contact Columbia. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. 3. Desired outcome: The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. In recent years they've started carrying more organic and vegetarian products, which is great.